Tadhkir — Product Overview
The WhatsApp Retention Platform for service businesses
What is Tadhkir?
Tadhkir (تذكير — Arabic for "reminder") is an automated WhatsApp retention platform that helps service businesses bring customers back. Instead of losing patients, clients, or members to forgetfulness, Tadhkir sends a personalised WhatsApp message at exactly the right time — when the customer is due for their next visit.
Core loop:
- Business imports their customer list (or adds customers manually)
- Tadhkir calculates each customer's next reminder date based on their industry
- On the due date, Tadhkir sends a personalised WhatsApp message automatically
- Customer books → business recovers revenue
Who is it for?
Tadhkir serves recurring-visit service businesses across four markets:
| Market | Examples |
|---|---|
| 🌙 Gulf & MENA | Optical clinics, dental practices, dermatology, salons, car service centres |
| 🇬🇧 United Kingdom | Dental (NHS + private), optometry, physiotherapy, mental health, tutoring |
| 🇺🇸 United States | Dental, vision, gyms, personal trainers, med spas, home services |
| 🌍 Africa | Healthcare, faith organisations, schools, microfinance, salons, retail |
Civic & Elections: Nigerian political aspirants, parties, INEC offices, and community organisations (2027 election cycle).
Professional Boards: Law firms, accountancies, medical boards, and licensed professional associations across all markets.
The Problem It Solves
Most service businesses lose 30–50% of their customers every year — not because those customers switched, but because they simply forgot to come back. Email reminders have a 19% open rate. WhatsApp has a 94% open rate.
A dental clinic with 800 patients and no reminder system recovers an average of 40–60 bookings per month from Tadhkir. At £65 per appointment that's £2,600–£3,900/month in recovered revenue from a tool that costs £49/month.
Key Features
Automated WhatsApp Reminders
- Sends at the right interval for each vertical (e.g. 180 days for dental, 330 days for optical, 45 days for salons)
- Personalised with the customer's name, business name, and booking link
- 10 languages: English, Arabic, French, German, Spanish, Portuguese, Turkish, Indonesian, Kiswahili, Hindi
Smart Recall Engine
- Dashboard shows which customers are overdue
- Staff can manually trigger a reminder for any customer in one click
- Full send history logged per customer
Multi-Market, Multi-Currency
- Gulf: SAR/AED, Arabic + English templates
- UK: GBP, English templates
- USA: USD, English templates
- East Africa: USD via Stripe, Kiswahili + English templates
- Ghana: GHS via Paystack, English templates
- Nigeria/West Africa: NGN via Paystack, English + Yoruba/Hausa/Igbo/Pidgin templates
Revenue Copilot (AI)
- Built-in AI assistant powered by Claude
- Answers questions about retention strategy, customer segments, and platform usage
Affiliate Programme
- Any user can become a Tadhkir partner and earn 10–15% recurring commission for 12 months
- Civic partners earn 25% on political and community subscriptions
- Tier system: Bronze → Silver → Gold → Platinum based on referral count
How Tadhkir is Different
| Tadhkir | Generic CRM | WhatsApp Blast Tools | |
|---|---|---|---|
| Automated by visit interval | ✅ | ❌ | ❌ |
| Industry-specific timing | ✅ | ❌ | ❌ |
| Personalised WhatsApp | ✅ | ⚠️ | ✅ |
| Multi-language | ✅ | ⚠️ | ❌ |
| Africa / Gulf optimised | ✅ | ❌ | ❌ |
| Affiliate engine built-in | ✅ | ❌ | ❌ |
| Setup time | < 30 min | Days | Hours |
Pricing Summary
| Market | Starter | Pro | Clinic |
|---|---|---|---|
| Gulf (SAR) | ﷼149 | ﷼299 | ﷼499 |
| UK (GBP) | £29 | £49 | £89 |
| USA (USD) | $29 | $49 | $89 |
| Nigeria (NGN) | ₦22,500 | ₦39,900 | ₦49,900 |
| East Africa (USD) | $19 | $35 | $59 |
| Ghana (GHS) | ₵250 | ₵450 | ₵750 |
All plans include a 7-day free trial. No credit card required to start.
Company
Tadhkir is built and operated by Istibqa Ltd (Company No. 17089113), registered in England & Wales.
- Website: tadhkirapp.com
- Email: [email protected]
- Privacy: tadhkirapp.com/privacy
- Terms: tadhkirapp.com/terms